TrendBot (AI chatbot)

TrendBot is a next?generation, hybrid AI?+?rule?based chatbot engineered for seamless 24/7 customer support across web, mobile and social?media channels.

• Omni?channel integration: WhatsApp,  Slag and Email

• Hybrid intelligence: NLP?driven intent detection with customizable rule?based fallbacks

• Workflow automation: Pre?built “order status,” “delivery tracking” & “FAQ” modules

• Real?time analytics: Dashboard with conversation metrics, CSAT scoring & hand?off alerts

• Enterprise?grade security: GDPR?compliant, end?to?end encryption